Effective Date: 14/04/2026

Laqak Mart par hum apne customers ki satisfaction ko priority dete hain. Agar aap apne order se satisfied nahi hain, to aap neeche di gayi policy ke mutabiq return ya refund request kar sakte hain.

1. Return Policy

• Aap product receive karne ke 7 din ke andar return request kar sakte hain
• Product unused, original packaging ke sath hona chahiye
• Damage ya defect ki surat mein proof (image/video) dena zaroori hoga

2. Non-Returnable Items

Kuch items return nahi kiye ja sakte:

• Used products
• Personal care items
• Clearance / sale items

3. Refund Policy

• Agar product defective ya galat deliver hua ho, to full refund diya jayega
• Refund process 5–7 working days le sakta hai
• Refund aapke original payment method ya bank transfer ke zariye diya jayega

4. Exchange Policy

• Aap defective ya damaged product ko exchange bhi kar sakte hain
• Exchange same product ke liye hi hoga (availability ke mutabiq)

5. Return Shipping

• Agar mistake Laqak Mart ki ho (wrong/damaged item), to shipping free hogi
• Agar customer change of mind ho, to return shipping cost customer pay karega

6. Order Cancellation

• Order dispatch hone se pehle cancel kiya ja sakta hai
• Dispatch ke baad cancellation accept nahi hogi

7. Contact Us

Agar aap return ya refund request karna chahte hain, to humse contact karein:

📧 Email: admin@laqakmart.com
📞 Phone: 03025896728